A survey of enterprises conducted by the business management and accounting system developer Jumis Pro revealed that 44.9% of companies do not even consider the possibility of using AI instead of people, while another 16.5% of respondents would only "hire" a smart digital solution in extreme situations – if they cannot find a suitable worker or cannot afford to hire the necessary specialist. Of all the surveyed enterprises, only 26.1% would consider the possibility of entrusting work tasks to AI tools, but only on the condition that they are sufficiently developed and capable of fully replacing a person by taking on all of their responsibilities. Only one in twenty companies expressed support for the technology, where some positions have already been eliminated and AI tools are now performing the work instead of employees. "The survey results confirm the observation that currently, the capabilities of AI are being most actively explored by small enterprises, as labor costs represent a significant portion of their expenses, making it important to save wherever possible to strengthen competitiveness. AI tools provide such an opportunity, as subscriptions to them are significantly cheaper than the costs of hiring a full-time employee. The question remains about the quality of work performed by AI and its ability to fully replace human labor, but it is evident that companies are learning to cope with these challenges," commented the head of Jumis Pro, Viesturs Slaidins. Small businesses are the most open to implementing AI tools. In 8% of all companies with 5 to 10 employees, these technologies have already replaced at least one worker, and another 35% of respondents are willing to lean towards them as soon as they can fully perform the duties of employees. Only one-third of the surveyed small business representatives categorically reject such an idea. In comparison, in companies with more than 50 employees, no jobs have yet been eliminated due to AI tools, and only 8% of respondents consider this possibility. Meanwhile, 69% of respondents categorically reject the idea of replacing people with computer programs. A more moderate view on the role of AI is observed in medium-sized enterprises. In companies with 11–20 employees, 21% would consider implementing AI tools if they could fully replace workers, and 20% if they could not find a suitable specialist. 55% would not even consider such a possibility. In companies with 21 to 50 employees, these figures are very similar, at 20%, 10%, and 49%, respectively. Only 3% of respondents in both groups would entrust their colleague's responsibilities to AI tools. The study was conducted at the end of August 2026 by surveying 176 large, medium, and small enterprises in Latvia.
